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  2. Vol 28, No 8 (2024)
  3. Zamurayeva

Occupational stressors experienced by healthcare professionals in the course of the COVID-19 crisis

Alma U. Zamurayeva(1), Taurzhan K. Aldabergenova(2), Aigerim T. Zhunussova(3), Roza K. Pshembayeva(4), Zhanna B. Zhilkibayeva(5), Feruza S. Sarsenbayeva(6), Anthony A. Eniola(7), John D. Ojeka(8),


(1) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(2) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(3) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(4) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(5) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(6) Department of Medical Sciences, Astana Medical University, Astana, Kazakhstan
(7) British Canadian University, Obudu, Nigeria
(8) Landmark University, Omu-Aran, Nigeria
Corresponding Author

Abstract


The novel coronavirus has significantly impacted healthcare systems worldwide, exposing healthcare professionals (HCPs) to work-related stressors to prevent the spread of SARS-CoV-2. This study aimed to assess the occupational stress of HCPs in Lagos State, Nigeria, using a qualitative approach. The study involved nine HCPs from various departments, including doctors, nurses, and medical laboratory technicians. The main causes of stress were workload, policy changes, and extended use of personal protective gear. The study found high levels of occupational stress among HCPs, with workload being the main cause. The impact of the disease outbreak crisis on HCPs' lives and work demands was observed, with occupational demands categorized into safety risk at work and public perceptions. Employers and unions must respond to HCPs' needs for workplace protection and appropriate help to address stressors.

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